Frequently Asked Questions

Everything you need to know about your Namilia order.

Where does Namilia ship to?

We offer worldwide shipping. Delivery times and costs vary depending on your location and the selected shipping method at checkout.

What is your return policy?

You can return items within 14 days of receipt, provided they are in their original condition with all tags attached. Please note that certain items like intimate wear may be non-returnable for hygiene reasons.

How do I know which size to choose?

Each product page features a detailed size guide. Our collections often feature body-hugging fabrics; if you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your products ethically produced?

Namilia is committed to responsible manufacturing. We work closely with audited factories to ensure fair labor practices and high-quality craftsmanship for every garment.