Returns & Exchanges

At NAMILIA, we want you to be fully satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any unworn items with original tags attached within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags, hygiene seals, and labels remain intact and untampered.

• 3.
  Ship the Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a collection.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.